Technical Support

Contact the Technology Department at trouble@monroe.k12.tn.us. Please provide your full name, school, room number, and a detailed description of your problem.


Self-Help Downloads

Apple iPhones, iPads, & Apple TVs

Apple iTunes

Web Browsers

Internet Explorer 8 for Windows XP
Internet Explorer 11 for Windows 7
Internet Explorer 11 for Windows 7 (64-bit)

Antivirus for Home PCs

Microsoft Security Essentials
Microsoft Security Essentials (64-bit)

Antivirus for Monroe County Schools PCs

Microsoft System Center Endpoint Protection
Microsoft System Center Endpoint Protection (64-bit)

Antimalware

Microsoft Online Safety Scanner
Malicious Software Removal Tool for 32-bit (27mb)
Malicious Software Removal Tool for 64-bit (27mb)
MalwareBytes’ Anti-Malware (4MB EXE)
SUPERAntiSpyware (10MB EXE)
TrendMicro HijackThis (For experts only!)
ComboFix (Run in Safe Mode only!)