Report computer problems to: trouble@monroe.k12.tn.us
Please provide your full name, school, room number, and a detailed description of your problem.
Monroe County Instructional Technology Page
https://monroecounty.viewscreencasts.com/logon
App Store Volume Purchase Program
How to Maximize Battery Life on Your iPad
Stream Video to Your iPad from a PC
ENA Video Connect User List – Monroe 10-26
Self-Help Downloads
Star Student Fixes
Certificate Update Fix (EXE) (x64) – If Star Student shows a gray box but fails to load any further.
Frozen Screen Fix (EXE) – If Star Student freezes & will not allow you to type in your username or password.
Internet & Webmail
IceWarp Webmail Notifier (1.8MB EXE)
Internet Explorer 8 (18MB EXE)
Internet Explorer 9 (Win7 Only) (34MB) (Direct) | 64-bit (Direct)
Antivirus
Microsoft Security Essentials (8MB EXE) 64-Bit (10MB EXE) | (Direct | Definitions: x86 | x64)
McAfee Stinger standalone virus scanner
Antispyware
Microsoft Online Safety Scanner
Microsoft Windows Malicious Software Removal Tool (14MB EXE)
MalwareBytes’ Anti-Malware (4MB EXE)
SUPERAntiSpyware (10MB EXE)
McAfee Stinger (4.7MB) (Website)
McAfee “Fake Alert” Stinger for removing fake antivirus programs (2MB) (Instructions)
SpyBot – Search & Destroy 1.62 (16MB EXE)
TrendMicro HijackThis (400KB EXE)
ComboFix
Advanced Spyware Removal Tools
RepairFileAssociations.zip (Unzip & run batch | BAT file only)
UnHookExec.inf (Unzip & run inf)
FixEXE.zip (Unzip & run reg | REG file only)
Open Office 2007 documents in Office 2003
Office 2007 Compatibility Pack (28MB EXE)
Open PDFs
Adobe Acrobat Reader (60MB EXE)
Use Java programs and websites
Java Runtime Version 6 (16MB EXE) | 64-Bit (16.5MB EXE)
View Quicktime video clips
Quicktime 7 (19.5MB EXE)
View Flash websites
Adobe Flash Player 10 for Internet Explorer (1.8MB EXE)
Adobe Flash Player 10 for Firefox (1.8MB EXE)
Symantec Ghost Client
Symantec Ghost Console Client (16.3MB EXE)
VNC
UltraVNC (1.78MB EXE)
Service Packs
Windows XP Service Pack 3 (325MB EXE)
Windows 7 Service Pack 1 (540MB EXE) – 64-bit (900MB EXE)
