Report computer problems to:

Please provide your full name, school, room number, and a detailed description of your problem.


Constant Contact

Monroe County Instructional Technology Page

App Store Volume Purchase Program

Apps Recommended for Learning

Featured on iTunes U

How to Maximize Battery Life on Your iPad

iPad Handouts

iPad Tips and Tricks Handouts

Stream Video to Your iPad from a PC

ENA Video Connect User List – Monroe 10-26

Self-Help Downloads

Star Student Fixes

Certificate Update Fix (EXE) (x64) – If Star Student shows a gray box but fails to load any further.

Frozen Screen Fix (EXE) – If Star Student freezes & will not allow you to type in your username or password.

Internet & Webmail

Internet Explorer 8 (18MB EXE)

Internet Explorer 9 (Win7 Only) (34MB) (Direct) | 64-bit (Direct)


Microsoft Security Essentials (8MB EXE) 64-Bit (10MB EXE) | (Direct | Definitions: x86 | x64)
McAfee Stinger standalone virus scanner


Microsoft Online Safety Scanner
Microsoft Windows Malicious Software Removal Tool (20MB EXE)
MalwareBytes’ Anti-Malware (4MB EXE)
SUPERAntiSpyware (10MB EXE)
McAfee Stinger (4.7MB) (Website)
SpyBot – Search & Destroy 1.62 (16MB EXE)
TrendMicro HijackThis (For experts only!)
ComboFix (Run in safe-mode only!)

Advanced Spyware Removal Tools

UnHookExec.inf (Unzip & run inf) (Unzip & run reg | REG file only)

Open Office 2007 documents in Office 2003

Office 2007 Compatibility Pack (28MB EXE)

Open PDFs

Adobe Acrobat Reader

Java Runtime Version 6 (16MB EXE) | 64-Bit (16.5MB EXE)

Quicktime 7 (19.5MB EXE)

Adobe Flash Player 10 for Internet Explorer (1.8MB EXE)

Adobe Flash Player 10 for Firefox (1.8MB EXE)

Symantec Ghost Client

Symantec Ghost Console Client (16.3MB EXE)


UltraVNC (Choose the top version, and either 32-bit or 64-bit depending on your computer. Use 32-bit if unsure.)

Service Packs

Windows XP Service Pack 3 (325MB EXE)
Windows 7 Service Pack 1 (32-bit) (540MB EXE)
Windows 7 Service Pack 1 - 64-bit (900MB EXE)